I was pleasantly surprised with a complimentary upgrade to a king studio with a beautiful view of the woods.

The hotel is beautifully designed and located in a very nice area right by the beach, forest, and partial ocean. the staff is very helpful, and the room is brand-new, reasonably priced, and equipped with a kitchenette. the view from the resort is spectacular.

The room was very pretty nice, comfortable bed. The bathroom was luxurious, with a rainfall shower and a nice shower. The hotel had an oceanfront location on a cliff top overlooking the wild Pacific. The breakfast was delicious and excellent, the check in was smooth...

Exquisite room, amazing location, wonderful staff. The bathroom was beyond belief. Just absolutely perfect for my parents last weekend in Canada. I cannot recommend more highly. It is expensive - I'm not wealthy so it was more than we are used to - but it was worth it.

I loved the room, the bed was comfortable. An electronic key card, coffee and tea making facilities, and satellite television were included and the staff were professional and attentive people at check-out.

The hotel has amazing ocean views and the staff are incredibly pleasant and accommodating. the breakfast is delicious and the food is great. - the location is fantastic, very close to the ocean and the Pacific Crest Trail.

Overpriced and room was gloomy. Furniture cheap.

Unusual hotel with welcoming team at check-out. Easy check-out. The marvellous location for the price, close to the ocean side as well as the beach. Also, in the forest on the edge of the Pacific. My favourite property in Ucluelet.

The breakfast here was excellent, offering stunning views and delicious food, definitely worth the price.

the hotel was clean, staff was well-trained. we had the king studio and it was top-notch. the place was reasonably priced.

Great location overlooking the pacific ocean. Nicely designed hotel and generously proportioned suite. Chic, well sized bathroom. Well equipped kitchen.

Very poor level of service and inexperienced staff. When we arrived at 3.55pm we were told that our room was not ready and advised to leave and visit a nearby beach despite the fact that the advertised check-in time was 4pm. Having just driven 5 hours to get there it would have been nice to have been offered a drink or even a quick explanation of the hotels facilities. The expected warm welcome was not forthcoming. Housekeeping service was unsatisfactory for a hotel of this standard / price. Our windows did not appear to have been cleaned for months obstructing the amazing view of the pacific - a real shame. Other problems included bugs and cobwebs around the windows that had not been cleaned and electrical issues with the fans that had been provided in lieu of air conditioning. Also - no room service was available - all in all pretty poor.

The rooms here are bright and top-notch with beautiful views and bathrooms, and the staff is very welcoming.

The setting and location is excellant. The staff were bright and cheerful.

The bathroom was not attended to and coffee was not replenished. The people who clean the room should be more attentive.

Black Rock is on a spectacular setting with the ocean crashing at your feet. Sea life and photo opportunities are all around. The most impressive thing, to me, was the quality of the hotel, our rooms, and the decor. All were outstanding.

The staff at the reception desk were very nice and polite. the king studio felt luxurious, it was like being at home. - the bathroom was huge and included a rain shower and a tub.